Terms and Conditions

In using this website and entering into a booking agreement with the company you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", "The Clinic", "Ourselves", "We" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance and service to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services, in accordance with and subject to, prevailing Turkish Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Privacy Statement

We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Read our Privacy Policy.

Confidentiality

Any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than if required to provide adequate service to the customer or if legally required to do so to the appropriate authorities. Where appropriate, we shall issue Client's with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Disclaimer

Exclusions and Limitations

The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company:

  • excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company's literature;

and

  • excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Payment

Cash or all major Credit/Debit Cards are all acceptable methods of payment upon client's arrival at a clinic.

In the event of payment with a credit card, in compliance with the local Law, the charge will be made in Turkish Liras. In such case, the client is solely responsible for exchange rate flunctuations, bank fees, credit card fees and card limits. These can be avoided through payment in cash.

Client is to pay full amount of procedure upon arrival at clinic, prior to procedure.

In the event of any additional services provided to the client prior to the procedure, such as but not limited to: blood works, airport or hotel transfers or accomodation, the client must cover these expenses immideately upon request regardless of whether payment is being made for the procedure.

In the event of client cancelling the procedure after arrival at the clinic, the client must cover expenses for accomodation, transportation and any and all services provided for the client. The clinic reserves the right to contact Turkish authorities in the event of non-payment.

Cancellation Policy

Due notice of cancellation required. Notification for instance, in person, via email, mobile phone 'text message' and/or fax, or any other means will be accepted subject to confirmation in writing.

In the event of cancellation after arrival, the clinic will charge for any and all services that have or will be provided for the client, even if these were included in the package with the procedure. These include but are not limited to: blood works, airport or hotel transfers or accomodation.

Termination of Agreements and Refunds Policy

We have the right to terminate any Services Agreement for any reason. No refunds shall be offered. Any monies that have been paid to us which constitute payment in respect of the provision of used Services, shall not be refunded. If the procedure agreement is terminated by us, services included in the agreement as free, such as transportation, accomodation and others, will be offered free of charge.

Availability

Unless otherwise stated, the services featured on this website are available to residents of any countries. You are solely responsible for evaluating the fitness for a particular purpose text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

When providing your information for the booking of our services, clients are held liable for the accuracy of the information they provide, including their personal data, photographs, health information etc. Failure to provide accurate information, or providing us with false information, will result in cancellation of the procedure without any refunds. The client will be in such case held liable for any all services already consumed, such as blood works, transportation, accomodation etc.

Under Turkish law the client must provide accurate information regarding any and all chronical diseases and conditions, including but not limited to HEP A, HEP B, HIV, blood clotting issues etc. Additional testing will be carried out before the procedure. If in-house tests do not concur with the information previsouly provided by the client, the procedure will be cancelled and the client will be in such case held liable for any all services already consumed, such as blood works, transportation, accomodation etc.

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Waiver

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

General

The laws of the Rupublic of Turkey govern these terms and conditions. By accessing this website and using our services you consent to these terms and conditions and to the exclusive jurisdiction of the Turkish courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

Notification of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms.

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

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